5. Troubleshooting & FAQs
Help & FAQs
1. Account & Login Issues
Q: How do I reset my password?
Open the Plenti app and tap on "Forgot Password."
Enter your registered mobile number to receive an OTP.
Enter the OTP and set a new password.
Q: Can I change my phone number?
Currently, phone numbers cannot be changed after registration.
2. Orders & Payments
Q: What payment methods are accepted?
Plenti accepts UPI, credit/debit cards, and popular digital wallets.
Q: Can I modify my order after placing it?
Orders cannot be modified once placed. However, you may cancel within the allowed timeframe and place a new order.
Q: What happens if I miss my pickup window?
If you miss the pickup time, the order will be marked as "Missed," and refunds may not be applicable. Please contact customer support for assistance.
3. Vendor Partnerships
Q: How can vendors partner with Plenti?
Vendors can sign up through the "Business Sign Up" option on our website or app.
For more details, contact us at partners@plenti.co.in.
4. Customer Support & Complaints
Q: How do I contact Plenti for an issue with my order?
You can contact Plenti customer support via email at support@plenti.co.in or call +91 9497344407.